PC (or smart phone): The website is optimized for Personal Computers. Apple and Android smartphones will work, but the task of handling sensitive files will require an OTG cable and additional security measures. Make sure to scan the PC with the latest, market proven antivirus software to remove any malware.
Smartphone camera or webcam: You will need to enter some information that is stored as QR codes. While we do make the data available to you as text you can paste, it is much easier to do so by scanning.
Printer: We recommend you use the simplest model of a globally renowned brand that has no memory chip, so that there is no stored data to be hacked. It is needed in order to print (in an offline environment) valuable information such as the Redeem or Loading Kit documents. Do NOT use wireless to print. To print, the PC and printer must be directly connected with a physical cable. For inkjet printers, use high quality, genuine factory ink cartridges. Cheaper or refurbished inks may not last: the value of what is printed on the paper is vulnerable to the quality and durability performance of the ink cartridges.
Storage media: We recommend you use a choose a USB flash drive or SD memory card to store your Redeem Kit or Loading Kit prior to printing. Fully format it first, scan it with an antivirus software, then store the sensitive downloaded file(s). After making sure that the file has been successfully printed (while offline), delete the file by formatting the media once again or safeguard it in a secure location such as a bank safe deposit box. If you accidentally delete the data without printing first, recovery will become impossible, so be extra careful !